Your ECS Parent Portal Guide
Everything you need to manage your child's tutoring, exam prep, and advising experience lives in one place. Here's what you can do and how to get started.
One portal for sessions, billing, and your account
My Sessions
- See all upcoming and past sessions at a glance: student, subject, date, time, and tutor.
- Join virtual sessions with one click and read session notes after each class.
- Request a reschedule or cancellation directly from any session.
Book a Session
- Book tutoring, exam prep, or SAT/ACT sessions, and choose your own tutor or let us match you.
- Save with a prepaid hour package or Chaminade group class registration.
- Pay securely by card through Stripe for individual sessions; larger prepaid packages are billed via Zelle.
Billing
- Track what's billed, paid, and outstanding, plus your package hours used and remaining.
- Review session charges and access receipts and invoices anytime.
My Account
- Keep your contact and student information up to date.
Help & FAQ
- Find step-by-step guidance and answers to common questions anytime.
Booking your first session in six steps
Complete each step in order to set up your account and book your first session.
-
1
Go to the portal
Visit app.eastcoastscholars.com and click Sign up / Log in to create your account with your email and a password. You can also reach the portal anytime by clicking Log In on our website.
-
2
Choose your role
On the welcome screen, click I'm a Parent. If your email is already on file, you're linked automatically and sent to My Sessions; skip to step 4. If not, complete a short profile (first name, last name, phone), then click Continue.
-
3
Review & accept policies
On first entry, you'll see the ECS Scheduling & Payment Policies: 24-hour advance booking, payment due at booking, 24-hour cancellation, meeting links in My Sessions. Check the box to agree and click Continue.
-
4
Add your student(s)
Enter each child's first name, last name, grade, and school. Click Add another student if you have more than one, then click Complete Setup.
-
5
Book a session
Go to Book a Session, pick a service (subject tutoring, SAT/ACT prep, etc.), select a tutor and time, and pay securely by card through Stripe. Larger prepaid packages are billed separately via Zelle.
-
6
View & manage
Use My Sessions to see upcoming sessions, join virtual meeting links, and request changes; use Billing to review payments and packages.
You're all set when: your account is verified, your student(s) are added, and your first session is booked and paid for.
Can't sign in? Here's how to fix it.
If you're seeing "incorrect password" or you never received a password email, follow these steps in order.
-
1
Did you sign up with Google?
If you used the Continue with Google button when you first created your account, you don't have a password; Google handles your sign-in. Go back to the login screen and click Continue with Google again. Do not use Forgot password, since it won't work for Google accounts.
-
2
Check your spam or junk folder
We never email you a password. We email a link to set or reset your password, sent from app@base44.com. This message often lands in spam, junk, or a Promotions tab, especially on AOL, Gmail, school (.edu), and work accounts. Search those folders for app@base44.com.
-
3
Add us to your safe senders
To make sure future emails arrive in your inbox, add app@base44.com to your contacts or safe-senders list.
-
4
Use the exact email you registered with
On the forgot-password page, type your email in lowercase, exactly as you signed up. Capitalization and extra spaces cause the reset email to fail silently. If you're unsure which email you used, ask us and we'll look it up.
-
5
Click Resend
After requesting a reset, wait 2 to 3 minutes, then use the Resend link on the forgot-password page if the first email didn't arrive.
-
6
Still stuck? Let us reset you
If you've done all of the above and still can't sign in, contact us. We can remove your account and send a fresh invite to the same email; you'll get a new set-your-password link and be back in within minutes.